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Insiders Look: Gift Show Report

1 Feb

Market season is upon us right now.  We’ve gone right from a busy holiday season right into a hectic January as we traveled first to the Atlanta Gift Show at America’s Mart and then to New York for the New York Gift Show.  Bringing our customers the best of the best in personalized products is our goal and I think we can say with certainty that the gifting industry is alive and well.  The trade shows we attended had upwards of 35,000 attendees from all 50 states and 80+ countries excitedly crowding the numerous aisles and booths!

Walking the trade shows provides a fast glimpse into thousands and thousands of new items on the market.  And yes, we must have logged a million miles!  Each booth featured a variety of products from house wares and table top to hand-made gifts, childrens and baby goods. There is literally a world of products to view.

We are looking forward to featuring a new selection of custom products at TheStationeryStudio.com in the coming months.  The selection will be unique and extensive, featuring a number of products never-before-seen on our site! A few new items to look out for are personalized picnic baskets, leather journals, custom cupcake holders and personalized wedding fans!

Stay tuned! Our New Products Department is busy hand selecting each of our finds.   Wonderful new additions will be available soon at TheStationeryStudio.com!

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Warmly,

Renee

 

Behind the Scenes: So Merry & Bright

7 Dec

So Festive!  So Fun!  Time to share some pictures of our office all decked out for the holidays.  Julie in our office was excited to snap these shots to share with our fans.  Enjoy!

 

 

 

 

 

 

XOXO
Jennifer

The importance of Trackable Shipping

5 Dec

At The Stationery Studio customer satisfaction is of utmost importance.  With the holiday season in full swing, it’s more important than ever.  We are proud that 99% of the items we carry are trackable through UPS or FedEx.  We recently had a customer share her experience with us about the importance of shipping.  We thought we would share with our blog readers as we couldn’t be happier to make her gift buying as easy as possible!

 

“Please pass on to the decision makers in your company my deepfelt gratitude for the fact that Stationery Studio continues to put their customers first. I do the majority of my shopping online and this holiday season, I have noted that many merchants are no longer using traditional UPS and FedEx to ship but are rather using a joint venture service between Mail Innovations. Smart Mail, or Smart Post and the USPS. I am sure that the change was made to be able to lure customers by promises of ‘free shipping” but I can assure you that these joint ventures between UPS and USPS and DHL and USPS is not only deplorably slow but impossible for the consumer to locate their package. When you attempt to locate your package UPS tells you to contact the USPS because they only “handed off the package to USPS” and when you contact USPS they tell you that they are unable to track because these handoffs are transferred in massive volume at postal hub centers. I have even spoken with my Postmaster and she advised me that USPS finds the service nightmarish because the frustrated consumers such as myself place the blame on them for the late deliveries. I have been a longtime and very satisfied customer of Stationery Studio and this is not only because of the quality products you offer but also because of the exceptional customer service(including shipping methods) that you offer. Thank You !!” Liz B

Thank you, Liz, for sharing your comments. We value your feedback!

Happy Holidays!

XOXO

Jennifer